Error Retrieving Information From Server Rh 01

What is Error Retrieving Information from Server RH 01?

Have you ever encountered an error message on your Android device that says “Error retrieving information from server RH 01”? This error message commonly appears when you try to download or update an app from the Google Play Store. It can be frustrating when you can’t download or update the app you need. But don’t worry, this article will guide you on how to fix the error retrieving information from server RH 01.

What Causes Error Retrieving Information from Server RH 01?

There are several reasons why this error message appears. One possible cause is a poor internet connection. Slow or unstable internet connection can cause the app to fail to connect to the server, resulting in the error message. Another possible cause is the cache and data of the Google Play Store app. Accumulated cache and data can cause the app to malfunction and display the error message.

How to Fix Error Retrieving Information from Server RH 01?

1. Check Your Internet Connection

The first thing you should do when you encounter this error message is to check your internet connection. Make sure that you have a stable internet connection and that your device is connected to it. Try to open a website or another app that requires internet connection to see if your internet connection is working properly.

2. Clear Google Play Store Cache and Data

If your internet connection is stable but you still encounter the error message, the next thing you should do is to clear the cache and data of the Google Play Store app. Here’s how:

1. Go to “Settings” on your device.
2. Select “Apps & notifications”.
3. Find and select “Google Play Store”.
4. Select “Storage & cache”.
5. Tap “Clear cache” and “Clear storage”.
6. Restart your device and try to download or update the app again.

3. Remove and Add Google Account

If clearing the cache and data of the Google Play Store app didn’t work, you can try removing and adding your Google account. Here’s how:

1. Go to “Settings” on your device.
2. Select “Accounts”.
3. Find and select your Google account.
4. Select “Remove account”.
5. Restart your device.
6. Go back to “Settings” and select “Accounts” again.
7. Select “Add account” and enter your Google account details.
8. Try to download or update the app again.

4. Update Your Device’s Software

If the error message persists, you can try updating your device’s software to the latest version. Here’s how:

1. Go to “Settings” on your device.
2. Select “System”.
3. Find and select “Software update”.
4. Select “Download and install”.
5. Wait for the update to finish installing.
6. Restart your device.
7. Try to download or update the app again.

Conclusion

Error retrieving information from server RH 01 can be a frustrating error message to encounter when you’re trying to download or update an app from the Google Play Store. But don’t worry, there are several ways to fix this error message. You can check your internet connection, clear the cache and data of the Google Play Store app, remove and add your Google account, or update your device’s software. By following these simple steps, you can get rid of the error message and download or update the app you need.